Listen on iTunes or Stitcher! The Business of Keeping Customers What is the cost to you of not understanding your customer? Aside from cut/ no cut scissors, black capes and the need for a sharp haircut, magicians and hairdressers share the common bond of being small business owners. Hairdresser Greg Whatling shares insights and painful lessons that every [...]
Customer Relations
Listen on iTunes or Stitcher! Customer Service For Magicians James Songster Explains How Disney Has Made Looking After Their Guests An Art Form In 1992 James Songster went to Disneyworld. Something happened and he was taken with the ‘Disney Philosophy’. 23 years later he left. In this episode of the Magician Business Podcast James lets us in [...]