customer service

Listen on  iTunes or Stitcher!     Serve Your Way To Magic Success It’s not about sales, it’s about service Get a big ol’ dose of work and life inspiration with Deano from Reno. The Dean of Success, Dean Hankey,  takes an all you can eat buffet of knowledge and wisdom and packages it into a bite sized [...]

Listen on  iTunes or Stitcher!    Online Magic Shops With Dominic Reyes from Merchant of Magic How your magic performer business can improve using the same techniques of customer service, customer tracking and relationship building that good online magic businesses implement   Dominic Reyes set out to help people improve their magic performing skills and to earn a [...]

Listen on  iTunes or Stitcher!   Customer Service For Magicians James Songster Explains How Disney Has Made Looking After Their Guests An Art Form In 1992 James Songster went to Disneyworld. Something happened and he was taken with the ‘Disney Philosophy’. 23 years later he left. In this episode of the Magician Business Podcast James lets us in [...]

Listen on  iTunes or Stitcher! Contracts For Magicians Todd Neufeld Discusses Contracts, Documents, Deposits, Refunds and Other Things ‘Legal’       In This Episode We Discuss: Business organisation Having the correct documentation What is a contract? Why contacts help customer anxiety. How to deal with disagreements you may have with a client How to stop it getting [...]